Business Suicide

How do businesses commit suicide?

1. Ignorance:
Customers are looking for you and you are not even aware. You are not accessible, approachable in this hugely connected world.

2. Incompetence:
Customers are approaching you but you are not responding on time. Not providing right solutions to customer needs and problems.  Responding to calls, mails and orders is slow and incorrect.

3. Indifference:
Existing customers are exiting and you are not inquiring the reason.

4. Insensitive:
Customers have been giving feedback and requests but you are rigid with your product, price, people or process.

5. Inappropriate:
Inappropriate selection of people in organisation or inappropriate allocation of job. Using inappropriate modes of communication.

Vasde raho, Ujad Jao

Guru Nanak Dev Ji Maharaj along with Bhai Mardana ji visited a village where the people were very mean and did not pay any attention to spiritual values or honesty in their lives. Upon leaving the village after some days he rose his hand up and blessed the villagers and said – “Vasde raho”(May you remain here and prosper). Next day they reached another village. 

Here, contrary to the people of the previous village the residents were very kind, honest and spiritual minded. They respected and paid utmost respect to Guru Nanak Dev ji. Guru ji spent some days there very comfortably and then bid farewell to village. While leaving, on outskirts of village Guru Nanak Dev Ji Maharaj rose his hand up again said, “Ujad Jao” (May you get displaced and spread).On hearing this Bhai Mardana ji was taken by surprise. 

He asked the Guru why he did so. The Guru’s response was simple : These people are good people with great values, and if they leave the village and go to different parts of the world wherever they go they will spread these values among the local population. More people will get influenced and become good and ethical ( by doing their sangat). The world will change for the better. Whereas people from the first village had no values and thus must live there only because these are not the values that need to be spread.”